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Suppose you could catch the elusive
The Vidicode Call Recorder Milagro is a Turn-key, Scalable Call Recording solution for the more demanding applications. At single system level ideal for SMB organizations but scalable to enterprise level. The Milagro system can capture, store, retrieve and play back telephony or radio communications. It delivers high quality recordings for a multitude of applications including verification, dispute resolution, quality monitoring and training. Milagro offers unlimited user access to all functionality of the system without the need and cost of additional licenses. By applying commercial off-the-shelf (COTS) industry standard hardware which can be combined with customer provided network facilities, this recording solution provides an unsurpassed functionality pricing ratio and minimizes the total cost of ownership (TCO).
Scalable The Milagro system is scalable from a single system level up to Enterprise wide level. A single Milagro system
can grow from a few channels up to 96 and more.
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The Milagro also has the ability to virtually connect from 2 to 100s recorders such that there is a single virtual view
from one IP address. By connecting multiple systems an enterprise wide recording system can be deployed with centralized
administration and replay. In addition, Milagro can manage remote monitoring services and backup services for all recorders
in the network from one single client station.
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Flexible From 8 to 96 (or more) channels per system, the recording channels can be TDM, Trunk, VoIP or even POTS (analogue) orany combination of those standards in one system including radio or microphone inputs.
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Vidicode's Milagro system allows integration in almost every telephone or communication system. The Call Recorder Milagro can be accessed by those whom you authorize from anywhere in the world through an easy-to-use web-based Graphical User Interface.
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Secure Milagro utilizes standard a two disk RAID 1 (mirroring) for secure storage and continuous system operation. The standard 500 gigabytecapacity for each disk offers the option of archiving up to 150,000 hours on one system.
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The Backup Manager service provides the ability to backup data to various media types (NAS, DVD,RDX) as well as set retention periods on how long data is kept onsite and apply various time schedules. In addition the Backup Manager can run on a remote system and manage multiple recorders. It can also provide for enterprise system backup management. Milagro uses 128 bit AES (Rijndael) audio encryption and in addition a proprietary file format. This combination secures the audio files against unauthorised replay, alteration or editing. All audio files can be encrypted at the users discretion in the setup.
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Features Screen Recording Client software Evaluation & Grading Software read more...
Recording on demand using Client software
Free Seating Live monitoring Statistics for analysis in graph or Excel format. Easy search interface for quick retrieval of specific telephone calls. Advanced call tag search feature Possibility for an audible date/time stamp at the beginning of playing back a call Multi level access for groups and individual users E-mail last Recording automatically User assignable search restrictions User assignable Privacy on Demand. Remote system monitoring with problem notification by e-mail Automatic hourly backup to USB hard drive or to Network Attached Storage (NAS) Recording source and start options can be setup on a per channel basis ....less
Specifications
General
Hardware
Hard Disks
DVD R/W
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| Copyright 2011 Vidicode Datacommunicatie B.V. Zoetermeer, Netherlands | |||||
Application areas
